Blog

One World Branding and Design

I’d like to introduce myself. I’m Matthew Wyne, One World’s new Creative Director. I worked with OWD on a freelance basis over the past two years on our new brand identity, website and collateral and I was thrilled when Tom and Heather asked me to join OWD full time.

One World Direct began as One World Distribution back in 1994. Originally, fulfillment was the only thing we did. But over time, as clients expressed a need for ecommerce and call center services, we decided to build those capabilities in-house instead of referring our clients elsewhere. Having all the resources you need in one place makes your life easier. It makes your operations more efficient. And it helps keep your brand consistent at each customer touchpoint.

One World has reached a stage where branding and advertising are necessary for our continued growth. Many of you are at the same point in the growth curve of your companies. I’m here to help you clarify your brand, crystalize your marketing strategy and design messaging that delivers on your brand promise. I’m here to help you grow.

Ecommerce is changing the way we live and do business. For me, it’s a fascinating arena to explore new ways of building brands. If you’d like to talk strategy and design, please get in touch.

Matthew Wyne
Creative Director

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes