Blog

The Final 10%

Almost every project I’ve ever worked on has faced challenges or delays at some point. Often, the assumptions we make at the beginning of the project turn out to be wrong, or we create what we thought would be the right solution and discover that it doesn’t work. Finally, we reach a place where we have evaluated, reevaluated, and made difficult decisions in the face of impending deadlines. The enthusiasm we had when the project began has been eroded by the collective disappointments and frustrations we faced along the way. We now have a limited time to finish and a limited amount of energy to finish with. This is the phase of a project I call “The Final 10%” and it’s the difference between average and great.

At this point, it’s easy to take a “just get this thing finished” approach without realizing it. When you’re worn out, it’s hard to realize that you aren’t giving your all because everything feels daunting. But if you’re well-prepared for the Final 10%, you aren’t tired at the end of the race, you’re energized. You knew there would be obstacles along the way and you were ready for them. You used setbacks as fuel, as a way to get even more excited about transforming the initial ideas you had into something more powerful than you could foresee at the beginning. With this approach, the Final 10% brings out your best. You see it as an opportunity to apply everything you’ve learned along the way to create something great in the time you have left.

Matthew Wyne
Creative Director

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes