Indisputable Benefits of Order Fulfillment from Los Angeles

You’ve got plans, big ones. And they’re for your business – to take over the world (or at least your market). You’ve got a great product or product line, your website is up and ready to take orders. Everything you’ve done up to this point has been with the idea of creating a brand that […]

Multi-channel Marketing

Go where your customers are. Have you ever bought something you weren’t shopping for just because it was conveniently there? Of course, who hasn’t! You went to the store for toothpaste, but came home with socks, deodorant, and grabbed a chapstick at checkout. The digital world has changed the retail landscape, now you can buy […]

But Why Apple?

The importance of naming your company. Naming a company or a product is a tricky proposition. In the end, no matter what name you choose, there will be advantages and there will be risks. A sound naming strategy has a plan to deal with those risks. The name Apple has some strong advantages. It’s original […]

We’re All in the Creative Department

Sometimes when I tell someone I’m a Creative Director they’ll say to me, “I wish I were creative.” For some reason there is a widespread notion that you have to be an artist to be creative. That just isn’t true. At One World Direct, we pride ourselves on harnessing the power of creativity in all […]

Brands Aren’t Logos

They aren’t slogans or tag lines either. A brand is the way a person feels about your company, especially when that feeling is strong enough to cause a person to act (buy your stuff, complain on social media, etc.) This has a couple implications. 1. Your brand isn’t what most people feel about your company, it’s what each […]

International Shipping: What You Need to Know

The thought of shipping internationally can seem daunting, but selling your products overseas offers huge potential for expanding your business. Use the tips below to help you make an informed decision. Import Restrictions Think you can ship whey protein powder to the UK? Think again. Every country has restrictions on what they allow to be […]

Fulfillment Industry Shake-Out

Today, my summer intern asked me about my measure of success. Was my goal to get big enough to go public or get sold, he asked? It was a timely question from him, as there as been a lot of recent merger and acquisition activity in our industry. This is typical for a new industry […]

Helping Children in Need

In 2010, Micky Schweitzer of One World Direct was at a photography workshop where she met Travis Gugleman and Lori Nordstrom of the charitable organization Dando Amor (The name means Giving Love in Spanish). Travis and Lori started Dando Amor to help children in Ecuador live better, fuller lives. Over the years, they’ve helped supply […]

One World Branding and Design

I’d like to introduce myself. I’m Matthew Wyne, One World’s new Creative Director. I worked with OWD on a freelance basis over the past two years on our new brand identity, website and collateral and I was thrilled when Tom and Heather asked me to join OWD full time. One World Direct began as One […]

Trust Issues

I’m a big sports fan and I enjoy listening to ESPN’s Colin Cowherd. The other day he was talking about the trust between a quarterback and a wide receiver, and the point he was making was that quarterbacks don’t necessarily trust the tallest, fastest, flashiest receiver on the team. They trust the receiver who practices […]

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes