Inbound Call Center Services

Your customer is calling. Is it a sales call? A service call? A Level One Technical Support call? Whatever the reason, One World’s inbound call center provides a broad variety of inbound call center services for companies in many industries.

The process starts with Brand Discovery. Our team works with you to understand your brand. We identify the right words, then we build the scripts, the IVR programs and even the music on hold that connects you to your customers. From there, it’s brand
training, test and launch. One World’s inbound call center services include:

bullet Sales bullet Tech Support bullet Appointment Setting
bullet Help Desk bullet Reservations bullet Customer Serivce