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Indisputable Benefits of Order Fulfillment from Los Angeles

You’ve got plans, big ones. And they’re for your business – to take over the world (or at least your market). You’ve got a great product or product line, your website is up and ready to take orders. Everything you’ve done up to this point has been with the idea of creating a brand that customers love and will come back for more – and tell their friends about. The problem? They either don’t get the product on time or it arrives in a third party box (like Amazon). …And the bigger problem? It doesn’t create a good memory or build a good brand. Ready for a solution?

Shipping Your Brand, On Time

When your customers receive anything in the mail, the anticipation of its arrival is half of the pleasure of the buying experience. What message are they getting when your package arrives? After all the work you’ve put in to building your empire, this is the moment of truth. All the resources you’ve used to get the product and the customer all come together for the magical moment of a real person on the other end of the buying experience essentially “shaking hands” with your business when they get your item in their hands. The smell, the touch and texture, the look of it – everything about this magical event is the result of hard work and dedication – essentially, branding. Are you in full control of the entire experience? Or do other brands get in front of your customer before you do? One World Direct delivers your brand, in your box, on time. And we’re happy to do this because it makes your customers happy, which makes you happy, which – again… makes us happy.

Why Order Fulfillment from Los Angeles Makes a Difference

If you’re like most businesses that ship goods to customers, chances are your product comes from overseas. And chances are, they arrive at either the port of Los Angeles or the port of Long Beach (we also warehouse on the East Coast). What’s the connection? If your product doesn’t have to spend another week or two on the road before reaching customers, and rather takes a hop across town, you’ve effectively cut logistics costs and lead times, which is critical for any business. We not only help streamline this process, we also handle all the logistics you’d expect from any top 3PL company. This includes handling returns and phone calls, all while giving your customers the full impression that they’re dealing with you directly.

WHAT DOES IT ALL MEAN?

Great question. It means that you get to “work on your business, not in it.” How do you put a price on business continuity? Your focus should be on what you do, which is create great products for great people. Let OWD do what we do best – deliver your brand, on time. Learn more about our Los Angeles order fulfillment center or give us a ring at 1-866-289-9010. Let’s get to work!

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

  • Credit Card declines
  • USPS and FedEx claims
  • Shipper Call Tags
  • Charge Backs & Credits
One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

  • Cleaning: (basic wipe down) $0.66
  • Apparel Steaming: $6.55
  • $0.50 for additional units

Call For Quotes

  • Electronics Testing
  • Re-Kitting
  • Refurbish
  • Destruction Certificates
  • Lint Rolling