World Class Infrastructure,
One World owns approximately 100,000 square feet of real estate in Mobridge, South Dakota.Our South Dakota facilities include our mid-west fulfillment center and our headquarters, which houses our call center and administrative offices.In addition,we have a fulfillment center in Southern California.
Mid-West Fulfillment Center
In contrast to many dark and poorly lit fulfillment centers, One World’s mid-west order fulfillment facility is lit with huge skylights. Our daylighting feature provides both a better work environment and supports our Green Policy by reducing electricity consumption. The fulfillment center is also climate controlled.
One World’s fulfillment center is access controlled 24/7. Caged areas are
available for high-value goods.
Los Angeles Area Fulfillment Center
Our Los Angeles area fulfillment center, DCLA, is located in Rancho Cucamonga, California, approximately 50 miles from the ports of Los Angeles and Long Beach, 3 miles from the regional UPS hub and a few miles from the Ontario, CA airport. Functions at DCLA are identical to those of our South Dakota facility. International in-bound freight is also managed in DCLA.
Everything about our fulfillment centers is computerized. Hand-held RF devices
and touch screen computers are used at every step of the process. Our fulfillment center systems are completely integrated with our call center and reporting systems to provide our clients with up-to-the-minute business intelligence.
Headquarters & Call Center
Stepping off of the prairie in South Dakota into our call center is a reminder that the world truly is flat. Our call center would be at home in any contemporary urban environment. With the recruiting and retaining of excellent employees as our primary goal, we hired Los Angeles architect Warren Techentin to design an engaging, exhilarating call center environment. High quality office seating and custom-designed call center “pods” provide our CSRs with a comfortable work environment, while acoustic treatments muffle unwanted sound.
In addition to the call center, other functions in the headquarters building include executive offices, kitchen, break room, training, human resources and IT. Our headquarters is connected to the world through a self-healing fiber optic SONET ring. The building is backed up by two large battery backups and a 100 kw standby generator.
Core Fitness, a local fitness center, is located in a separate suite of the building.
Through Core Fitness, One World offers gym memberships to our employees as part of our benefits package.