Barcode Requirements

The customer shall provide barcoding and labeling in accordance with one of the following types of product barcodes:

  1. UPC barcodes that include 12 digit UPC, EAN 13, ISBN and EAN 14;
  2. Code 39
  3. Code 128


When a new product arrives at OWD, the barcode will be scanned by our Receiving Team, then assigned to the designated OWD ID/SKU. When that item arrives in the future, OWDs handhelds will automatically point to the correct SKU when the item is scanned at receiving, picking or packing.

Whenever possible, all items should be barcoded by the manufacturer before they arrive at OWD’s facility. If the manufacturer has the ability to print barcodes at its facility, OWD can provide a file with the 6-digit ID number from OWD’s system so the manufacturer can print and affix the label. If the manufacturer does not have the ability to print barcodes, then OWD can create and print the barcodes and ship them to the manufacturer. This process is billed at the hourly rate outlined in the agreement, and postage to ship any labels to the manufacturer is billed to the customer.

If items arrive at the warehouse without barcodes, OWD shall move the items to the Value-added Service area, and OWD will print and affix barcodes to all unlabeled units. This labeling process will be billed at the per unit labeling fee in your agreement.

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes