Special Projects

In the world beyond business plans and statistical models, who knows what tomorrow will bring? From new opportunities to headache-inducing problems, you need an order fulfillment partner who will respond to your needs and keep your customers fulfilled. That’s where our Special Projects team comes in.

For one of our clients, the real world brought a 40′ container full of headaches. One steel component of their home gym was just a bit too long to fit, rendering the entire gym worthless. Their options: send it all back to Asia or send it to the salvage yard. Either way, the hundreds of pending orders would go unfilled. Money lost. Customers disappointed. Brand damaged.Or was there another option? One World thought so. We created a process to cut the steel piece down to size, file it smooth and re-paint it. A week later, home gyms were shipping.

Schedule A Call

In the world beyond business plans and statistical models, who knows what tomorrow will bring? From new opportunities to headache-inducing problems, you need an order fulfillment partner who will respond to your needs and keep your customers fulfilled. That’s where our Special Projects team comes in.

For one of our clients, the real world brought a 40′ container full of headaches. One steel component of their home gym was just a bit too long to fit, rendering the entire gym worthless. Their options: send it all back to Asia or send it to the salvage yard. Either way, the hundreds of pending orders would go unfilled. Money lost. Customers disappointed. Brand damaged.Or was there another option? One World thought so. We created a process to cut the steel piece down to size, file it smooth and re-paint it. A week later, home gyms were shipping.

Pick, Pack & Ship

Our flexible systems fit your business.

Returns Processing

Testing, cleaning, disposing, we do it all.

One World Guarantee

If it’s not right, we pay for it.

Special Projects

We build programs around your needs.

Fulfillment Center Locations

Strategically located for efficiency

Shipping Speed

2 days to 99% of the country

Integrations

Our in-house team integrates with everything

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes