Award-Winning 3PL Fulfillment

Looking to outsource order fulfillment to a 3PL company? As an end-to-end third party logistics provider, we fulfill e-commerce orders for D2C, B2B, P2C, marketplace, retail, and dropship channels.

Thanks to our 30+ years of 3PL expertise, our expanding list of 200+ platform integrations, plus our standard and value-added fulfillment services, no customer has ever outgrown us. Schedule a call to scale your e-commerce business quickly with our top-rated 3PL services.

Speak With a 3PL Professional

To get a customized quote, fill out the form below and one of our fulfillment experts will be in touch.

Our Services Cover Every Step of Fulfillment From Receiving to Returns

Complete 3PL Services for Ecommerce Sellers

With decades of experience in end-to-end third party logistics, our team has a deep understanding of your fulfillment needs. We’ll partner with your business to solve problems, find revenue and savings opportunities, and enhance every aspect of your order fulfillment.
Expert D2C, B2B & P2C Fulfillment

We fulfill direct-to-consumer, business-to-business, and personalized-to-consumer orders across the nation and the globe.

Receiving, Picking & Packing

Our team will receive your products and prepare them for shipment in standard or customized packaging—all with speed and precision.

Shipping & Returns Processing

We can reach your customers and process return shipments quickly and accurately thanks to our network of carriers.

Call Center Services

Our agents will answer your customer calls, emails, and web chats—a streamlined solution for your customer service needs.

Value-Added Services

We can provide kitting, retagging, rebagging, lot tracking, FIFO, and personalization services like printing and engraving.

Account Management

With OWD, your D2C or B2B business gets a dedicated Fulfillment Specialist who’s just a phone call, Slack message, or email away.

Easy Integration

We Integrate Into Any eCommerce Platform

Our P2C Fulfillment Service Adds Additional Revenue to Your Existing Product Line

Create a More Personalized Experience

Personalized to Consumer (P2C) is a service that improves on existing D2C fulfillment services by letting buyers personalize your products while purchasing. By adding personalization, you can tap into a wider market of buyers looking for thoughtful gifts, or who want to add a personal touch to a product they love.
Wooden coaster engraved with last name "anderson"
Engraving

With our custom engraving services, your jewelry or household items can become a long-lasting heirloom.

Woman pointing at breast cancer awareness embroidery on her sweatshirt
Embroidery

We’ll add monograms, logos and other designs to everything from t-shirts to towels, or virtually any fabric.

Mother and son reading a custom greeting card together.
Custom Greeting Cards

Help your customers make any occasion more memorable and meaningful through our custom greeting card printing services.

Monograms

Images

Names

Messages

Your Satisfaction is Our #1 Priority

Keeping Customers Fulfilled Since 1994

We pride ourselves on building genuine partnerships with businesses just like yours. When you call, we answer.

Best 3PL for Ecommerce

Named a Top 3PL by Multichannel Merchant

For the past 3 years, we’ve been named a top 3PL provider. More importantly, for the past 30 years, we’ve been recognized as a trusted partner by our customers.

Premium 3PL Services Are Just a Call Away

Whether you need D2C, B2B, or P2C fulfillment services, we’ll take the time to get to know you and uncover the best fulfillment options for your business. All you have to do is fill out a form to get started.

Customized 3PL Services

At One World Direct, one size doesn’t fit all. Whether you need basic order fulfillment services or complex omni-channel logistics, it’s all about your brand. Do you need custom pack-outs with gift wrap and cards? We do that. Plus kitting, returns, international shipping, and vendor compliance.

Outsource Your Customer Service

Picking, packing, and shipping orders is only part of the ecommerce process. Customer care is another. Our U.S. call center agents speak American English and amplify your brand’s personality.  We provide customer service, tech support, inbound sales, reservations, and more. Our virtual administrative assistants can help you with everything from claims to credits to chargebacks. As specialists in Amazon Seller Central, we maintain email responses, return authorizations, A–Z guarantees, and superior brand health management. With our simple packages and affordable pricing, you can offer world-class service.

Tech Enabled

Ecommerce runs on technology. Since our founding in 1994, One World Direct has been a tech innovator. Our in-house software team integrates shopping carts, as well as EDI, ERP, and Marketplaces. We’ve seen every integration.

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes