Offer engraving on any product you sell. We can engrave on a variety of materials: glass, leather, metal, paper, plastic,
and wood.
What’s more personal than something embroidered? Monograms, quotes, or images. We embroider on all types
of fabrics.
Offer optional greeting cards at checkout.There are thousands of designs to choose from and messages are customizable.
Offer engraving on any product you sell. We can engrave on a variety of materials: glass, leather, metal, paper, plastic, and wood.
What’s more personal than something embroidered? Monograms, quotes, or images. We embroider on all types of fabrics.
Offer optional greeting cards at checkout.There are thousands of designs to choose from and messages are customizable.
Select which P2C service you need: embroidery, engraving, gift cards – or all three!
Determine which products can be personalized with the help of
our experts.
We integrate our personalization plugin with your shopping cart for free.
Select which P2C service you need: embroidery, engraving, gift cards – or all three!
Determine which products can be personalized with the help of our experts.
We integrate our personalization plugin with your shopping cart for free.
Fulfillment costs are based on three criteria: size, weight and delivery time.
OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.
Example Weight: 1 ounce
Fulfillment | Postage | Total |
|---|---|---|
$1.75 | $3.64 | $5.39 |
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DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.
Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.
DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.
DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.
With DDP, your customers won’t be surprised with unexpected customs charges – good!
With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.
For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.
OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.
We’ll handle your inbound sales and customer service contacts.
You get career agents who speak American English and know how to sell.
$99 gets you 200 calls, e-mails or chats handled every week.
You get your own phone number and custom e-mail.
We do a lot more. Call for details.
The Voice of Your Brand
OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.
What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.
