Not All 3PL Fulfillment Companies Are Created Equal

Since 1994, we’ve been an independently owned, fearlessly led D2C and B2B fulfillment provider. But what really sets us apart is our ability to help clients grow their revenue with fulfillment. Personalized-To-Consumer services, or P2C for short, allows our customers to truly make their products unique. But that’s not the only value-added fulfillment service we offer. We also provide:

Warehouse employees collaborating on a project

30+

Years of Experience

99.8%

Accuracy Rate

240k

Sq. Ft. of Warehouse Space

The Fulfillment Partner Your Bottom Line’s Been Begging For

We’re in the business of growing your business.

Contacting your 3PL partner shouldn’t feel like searching for a lost pet. Every OWD client gets a dedicated account manager who serves as their single point of contact. So no more ghosting. This way, you’ve got a fulfillment expert at OWD who knows your brand and understands how your business is run.

Friendly Customer Service Agent on the phone in front of a computer
Brown and White Dog wearing a rain jacket with the name "Bear" embroidered on it.

Your existing product line has untapped revenue streams.

E-commerce companies make more money when they offer product personalization. That’s why we offer Personalized-To-Consumer (P2C) services. Give your customers the ability to personalize your existing products with engraving, embroidery, direct-to-object printing, custom greeting cards and packaging that positively reflects your brand. When your customers experience unboxing bliss, your revenue experiences unlimited growth.

Let Us Take the Stress out of Fulfillment

D2C Fulfillment

Dependable, flexible and fast. With same-day shipping and responsive customer service for special projects, kitting and returns, your brand’s reputation is our priority.

B2B Fulfillment

No matter the size of the reseller, from the big box stores to boutiques, our vendor compliance, drop shipping, and labeling services are second to none.

EDI Fulfillment

We make it easy for customers to work with the biggest retailers. We’re pros at EDI set up, so your systems communicate with their systems accurately and efficiently.

Your Satisfaction is Our #1 Priority

Overdelivering since 1994

OWD isn’t just a unique 3PL partner. We’re uniquely owned too, by a husband and wife who have co-leading the company since its inception in 1994. Our team operates under a set of shared values. We love the challenge of working smarter and creating innovative solutions. We love our people. But most importantly, everything we do is focused on our client’s success. But don’t take our word for it.

Your Business Deserves More Than a One-Size-Fits-All 3PL. Let’s Chat.

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes