Efficient Logistics: Your Guide to Ecommerce Warehouse Management Software

Worker holding a scanner in front of computer data in a warehouse

A Warehouse Management System (WMS) is essential for efficient ecommerce fulfillment. By streamlining inventory management, order processing, and shipping, a WMS ensures that your business can meet customer demands swiftly and accurately. For ecommerce businesses, choosing the right system can be a daunting task. Let’s explore the essential features to look for in a WMS […]

10 Ways to Provide Excellent Customer Service in Ecommerce During the Busiest Time of the Year

3 call center employees working

Excellent customer service is the cornerstone of success in ecommerce, especially during the busiest time of the year. The holiday season brings a significant spike in order volumes, posing challenges for businesses striving to maintain quality support. High demand can strain resources, leading to delays and dissatisfaction among customers. Challenges businesses face during peak seasons: […]

Ecommerce Fulfillment: Why Cheaper Isn’t Always Better

hitting numbers on a calculator

Ecommerce fulfillment refers to the comprehensive process of receiving, processing, and delivering orders to customers. It includes everything from storing and managing inventory to selecting, packing, and shipping products. Choosing the right fulfillment provider is critical for your business’s success; it directly impacts your operational efficiency, customer satisfaction, and brand reputation. Selecting a fulfillment partner […]

How to Clean and Maintain Your Engraved Charcuterie Board

The Art of Caring for Your Personalized Charcuterie Board Personalized charcuterie boards have surged in popularity, becoming the go-to choice for serving cheese, meats, and appetizers. Their unique engravings add a touch of elegance and individuality to any gathering. However, maintaining their visual appeal and functionality requires proper care. Why is proper care crucial? Longevity […]

Streamline Warehousing Receiving Procedures for Maximum Efficiency

Warehouse worker checking in boxes of product.

The warehouse receiving process is a critical component of supply chain management, responsible for the initial intake of goods from suppliers. This stage sets the tone for subsequent warehouse operations and directly impacts inventory accuracy, order fulfillment, and overall customer satisfaction. Errors in the receiving process can ripple through the entire supply chain. Mistakes such […]

Maximize Your Logistics: The Benefits of a Dedicated Account Manager at Your 3PL

Warehouse Manager working from a desk in a warehouse.

Ecommerce relies heavily on efficient logistics. The rapid growth of online retail has highlighted the need for strong logistics management. This is where third-party logistics (3PL) providers come in, offering specialized services to make your supply chain operations smoother. 3PLs handle logistics and supply chain management tasks. These services usually include: Warehousing Transportation Order Fulfillment […]

When is a Good Time to Outsource Your Fulfillment?

in-house and outsource cross road sign

The ecommerce industry has exploded in recent years, driven by consumer demand for convenience, variety, and personalization. Central to this growth is the role of fulfillment—ensuring that products are stored, picked, packed, and delivered efficiently. Fulfillment is not just a back-end operation; it’s a critical component of customer satisfaction and brand loyalty. Outsourcing fulfillment can […]

Everything You Need to Know About Dropshipping in 2024

A lot of boxes inside an aircraft

Dropshipping has become very popular in the ecommerce world, especially among new entrepreneurs. This is mainly because it’s easy to start and manage. What is dropshipping? In this business model, you don’t keep any products in stock. When someone buys something from your online store, you buy it from a supplier who sends it directly […]

Enrich Customer Experience with Ecommerce Engraving

Dog collar with an engraved tag

Engraving is a powerful technique in ecommerce personalization. For brands looking to offer unique and customized products, engraving offers an unmatched opportunity for consumers to make one-of-a-kind goods and gifts. One World Direct (OWD), a fulfillment company specializing in personalized-to-consumer (P2C) solutions, understands the importance of this strategy. This guide will help you better understand […]

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes