Fulfillment Services

Since 1994, we’ve provided fulfillment services for established D2C and B2B ecommerce brands. We take a collaborative approach, partnering closely with businesses to actively solve problems through our extensive distribution and fulfillment services.

From basic pick and pack, to omnichannel fulfillment, to fully embracing the Personalized to Consumer (P2C) movement, we’ve got you covered.

Speak With a Fulfillment Expert

To get a customized quote, fill out the form below and one of our fulfillment experts will be in touch.

The Most Complete Shipping and Fulfillment Services Available

Fulfillment Services for Any E-commerce Seller

If there’s anything we’ve learned about order fulfillment in our decades of business, it’s that good solutions are both comprehensive and consistent. Today, our ecommerce fulfillment services are as extensive as they get, with dependable solutions for every kind of business.

Direct-to-Consumer Fulfillment

We provide distribution services across the nation and the globe, including same-day fulfillment and DDP shipping.

Business-to-Business Fulfillment

Our B2B fulfillment includes vendor compliance, drop-shipping, and EDI solutions to elevate your business.

Personalized-to-Consumer Fulfillment

We’ll engrave, embroider, or print on a plethora of materials to capitalize on untapped D2C revenue streams.

Call Center Services

Our agents will answer your customer calls, emails, and web chats—a streamlined solution for your customer service needs.

Value-Added Services

We can provide kitting, retagging, rebagging, lot tracking, FIFO, and accommodation for custom supplies.

Account Management

With OWD, your D2C or B2B business gets a dedicated Fulfillment Specialist who’s just a phone call, Slack message, or email away.

Easy Integration

We Integrate Into Any eCommerce Platform

Our P2C Fulfillment Service Adds Additional Revenue to Your Existing Product Lines

Create Personalized Experiences for Your Customers

Personalized to Consumer (P2C) is a service that improves on existing D2C fulfillment services by letting customers personalize your products while purchasing. By adding personalization, you can tap into a wider market of buyers looking for thoughtful gifts, or who want to add a personal touch to a product they love.

Engraving

With our custom engraving services, your jewelry or household items can become a long-lasting heirloom.

Embroidery

We’ll add monograms, logos and other designs to everything from t-shirts to towels, or virtually any fabric.

Custom Greeting Cards

Help your customers make any occasion more memorable and meaningful through our custom greeting card printing services.

Monograms

Images

Names

Messages

Your Satisfaction is our Number One Priority

Keeping Customers Fulfilled Since 1994

We pride ourselves on building genuine partnerships with businesses just like yours. When you call, we answer.

Best Fulfillment Services for Ecommerce Brands

Named A Top Fulfillment Services Provider

For the past 3 years, we’ve been named a top 3PL provider. More importantly, for the past 30 years, we’ve been recognized as a trusted partner by our customers.

Better Fulfillment Is A Call Away

Whether you need D2C, B2B, or P2C fulfillment services, we’ll take the time to get to know you and uncover the best fulfillment options for your business. All you have to do is fill out a form to get started.

Recognized as a Top 3PL

Fulfillment Services

Since 1994, we’ve been providing fulfillment services for both D2C and B2B ecommerce brands. From basic pick and pack to omnichannel fulfillment, we’ve got you covered.
  • Engraving
  • Embroidery
  • Branded packaging
  • Custom greeting cards
  • Subscription boxes and kitting
  • Customer contact center
  • Over 200+ integrations
  • Marketplace & EDI support
  • Vendor Compliance
  • International shipping
  • Returns processing
  • FBA Prep
  • FBM

Interested in a quote? Fill out the form to schedule a call. Or keep scrolling to learn more about who we are. Anyone can ship a box. We Deliver Your Brand™

Fulfillment Services For Any Ecommerce Seller

The most comprehensive fulfillment services any 3PL offers

International Shipping

Includes all costs so your customers aren’t surprised by unexpected fees.

Returns Processing

Your customer’s returns handled with simplicity and high-end customer service.

Call Center Services

Your customer’s calls, emails, and web chats answered by our agents.

Personalization

We offer engraving and embroidery on a plethora of materials. Plus, custom greeting cards.

Custom Supplies

Either use our basic supplies or your custom printed materials, like boxes, marketing inserts, stickers, and tissue paper. 

Account Manager

Your Fulfillment Specialist is just a phone call, Slack message, or email away.

Integration

We integrate with any ecommerce platform

And Many More

Named A Top Fulfillment Services Provider

Best fulfillment services for ecommerce brands

Keeping Customers Fulfilled Since 1994

Your satisfaction is our number one priority

Cassidy K.

I often tell my co-workers that if they can think of it, One World Direct can probably do it. We have peace of mind in knowing they can meet any of our current and future needs.

Jewelry
David L.

Having everything in house, especially IT, is a game changer. Knowing that I have one vertically integrated team across all areas, and that you’re reachable, is great.

Cosmetics
Patrick M.

Your team is proactive for the concerns and welfare of my company, always going the extra yard. Even when our point of contact goes on vacation, or is sick, she always answers emails.

Supplements

Flexible Fulfillment Services

One World Direct gives you the freedom to grow. Start with the basic order fulfillment that delivers your brand quickly and reliably without breaking the bank — add ecommerce fulfillment services as you need them.

  • Branded packaging
  • Customer contact center
  • Marketplace & EDI support
  • International shipping
  • Returns processing

  • Anyone can ship a box. We Deliver Your Brand™

    Schedule A Call

    Your Brand Delivered

    It’s your logo on packing slips, boxes, and tape. Add cards and gift-wrap for a branded unboxing experience.

    In-house Contact Center

    We don’t just offer fulfillment solutions. Our award-winning, in house call center handles your customer calls, emails, and chat for just $99 a week.

    Responsive Order Fulfillment Support

    Have a fulfillment services question? Want to know more about shipping internationally? Don’t know how to handle returns? Whatever questions you have, you can expect to reach us when needed.

    Price Transparency

    A fulfillment provider you can trust. What you see IS what you get. Our simple, predictable pricing gives you the transparency you need so you’re never surprised.

    Multiple Fulfillment Centers

    With three order fulfillment warehouses in the United States and one in Europe, you have the choice of where to store your products. Want to start out in one fulfillment house? Not a problem. Expand to our other warehouses when it makes sense for your business.

    Fulfillment Costs

    Fulfillment costs are based on three criteria: size, weight and delivery time.

    OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

    Starting At

    $3.99

    Per Unit

    FAQs

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    International Shipping

    The old way to ship internationally

    DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

    Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

    DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

    The best way to ship internationally

    DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

    With DDP, your customers won’t be surprised with unexpected customs charges – good!

    With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

    Ship flat-rate anywhere in the world starting at:

    $16.39

    One World Direct, B.V.

    For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

    We Make Contact Center EASY

    Sell More with Live Agents

    The Services

    OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

    We’ll handle your inbound sales and customer service contacts.

    You get career agents who speak American English and know how to sell.

    The Costs

    $99 gets you 200 calls, e-mails or chats handled every week.

    You get your own phone number and custom e-mail.

    We do a lot more. Call for details.

    More than a Call Center

    Get Virtual Assistants as needed

    One World’s contact center in Mobridge, South Dakota.

    The Voice of Your Brand

    We Make Returns EASY

    Returns? Yuck.
    One World has a simple solution.

    All-Inclusive Returns

    OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

    What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

    Base Price

    $4.95

    Add-On Services

    Call For Quotes