Enterprise Level 3PL Services

Domestic

$3.99

Flat rate pricing keeps your costs low
 

International

$6.99

We include all tariffs and duties
 

U.S. Fulfillment from

$ 0 0

International From

$ 0

For Omni-Channel Merchants Who Need It All

B2C

The speed and affordability of our EasyOrder program, plus custom docs, gift-wrap and specialty packaging.

B2B

Custom integration to any e-com platform, OMS or ERP. OWD integrates to all major retailers.

Special Projects

Whether assembling, re-boxing or kitting, we do whatever it takes to keep you in business.

EDI

Our internal IT team has years of experience in the arcane world of EDI integrations. 

Dedicated Account Advocates

Omni-Channel Logistics is all about communication. Our Fulfillment Specialists are a phone call away.

is Full-Service

is Full-Service

More than A Contact Center

Pictured to the left is OWD’s contact center in Mobridge, South Dakota. We recruit, train and retain career agents who handle voice calls, web chat and e-mails. OWD’s Basic Service is only $99/week for 200 calls, e-mails and/or web chat. Need administrative help? Get an OWD Virtual Assistant as-needed for $22.00/hour.

Return Services

Sadly, returns happen. All of OWD’s fulfillment centers offer comprehensive returns services, including product cleaning, re-hab, steaming and more. We provide simplicity and high-end customer service starting at $4.95.

International Shipping

OWD’s international shipping rates include all the duties & tariffs. Your customers won’t get unpleasant surprises with unexpected costs. And you won’t lose the sale.

Three U.S. Fulfillment Centers & Europe

Our three North American facilities hit 99% of the U.S. in two-days via standard ground. 
Our European site is centrally located in Amsterdam, The Netherlands.

Midwest
Fulfillment Center

1915 Tenth Avenue West
Mobridge, SD 57601 1 of 4

West Coast
Fulfillment Center

3325 Manitou Court
Mira Loma, CA 91752 2 of 4

East Coast
Fulfillment Center

2856 Old State Route 73
Wilmington, OH 45177 3 of 4

Amsterdam Fulfillment

Amsterdam, Netherlands

4 of 4

One Fulfillment Center or Three?

Click below to learn more about Single Point or Multi-Point fulfillment.

Whatever it Takes

You are growing.
You are juggling e-com and wholesale.
We Get It.
Since 1994, we’ve created unique fulfillment solutions for Sony, Lyft, Gildan and many more.

Three Fulfillment Solutions from OWD

You’re a marketplace seller who needs fast and affordable fulfillment with no frills.

You’re selling B2B and B2C. You need EDI integrations and an expert fulfillment partner.

When you’re in need of a complete global fulfillment solution.

Understanding Single Point
and Multi-Point Fulfillment

Learn more about the pros and cons of two excellent OWD fulfillment options.

Single-Point Fulfillment

Some clients, both large and small, use only one OWD fulfillment center for these reasons:

  • High number of SKUs;
  • High order variability;
  • High number of items per order;
  • Avoid cost of shipping inventory to multiple sites;
  • Avoid cost of complex inventory management;
  • Avoid splitting orders due to stock-outs;
  • High return volume.


In short: The complexity and cost of managing returns and distributed inventories isn’t worth the faster delivery time of a multi-point strategy.

A small merchant may choose single-point fulfillment because she has limited inventory. Or, her business might be moving so fast that she needs the simplicity of a single-point solution.

The downside of single-point fulfillment is slower delivery time to Zones 7 and 8. In reality, most orders arrive in about five days, even with the most inexpensive ground service.

Of course, you can always upgrade any order to an expedited method. OWD offers every delivery method from Next Day to International.

Multi-Point Fulfillment

If 2-Day inexpensive ground delivery is your biggest concern, then multi-point fulfillment might be right for you. OWD’s three fulfillment centers cover 98% of the U.S. in two days. (Sorry, Custer County, Montana, it’s three days for you.)

Successful multi-point fulfillment clients have these characteristics:

  • Small number of SKUs;
  • Low average order quantity;
  • Low order variability;
  • Small items cheaply shipped to multiple sites;
  • Customers’ buying trends are known;
  • The inherent complexities of multiple inventories are understood;
  • Low number of returns;
  • Plentiful inventory in all locations.

The multi-point client typically has a small catalog and only sells a single item or two per order.  They don’t have a lot of returns.

There are exceptions, a complex client with thousands of SKUs and high order volume may decide that 2-day delivery is worth the trade-off and complexity.

As for pricing, it’s always predictable.

With OWD’s flat-rate pricing, your

ground orders all cost the same.

International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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