U.S. Fulfillment
Same-Day Fulfillment
Multiple Integrations
Returns Processing
International Fulfillment
Multiple Ship Methods
Delivered Duty Paid
Any Country
Same-Day Fulfillment
Multiple Integrations
Returns Processing
Multiple Ship Methods
Delivered Duty Paid
Any Country
Pick, pack, and ship domestic or international ecommerce and marketplace orders, plus process any returns. Personalize any order with engraving, embroidery, or custom greeting cards.
We fulfill orders for boutiques, FBA, wholesalers, and other B2B channels, plus vendor compliance.
We have integrations with any shopping cart, marketplace, OMS, or ERP. Our in-house tech team also handles custom integrations through our rest API.
Put your inventory in one location or split between any of our three warehouses. Our facilities reach 99% of the U.S. in two days using ground shipping.
Either use our basic supplies or your custom printed materials, like boxes, marketing inserts, stickers, and tissue paper. Branded packing slips are our standard.
Your Fulfillment Specialist is familiar with your brand and how you like to do business. Think of them as an extension of your team and your eyes on the ground. They handle anything from LTL quotes, carrier claims, order inquiries, and more.
Same-Day Fulfillment
Multiple Integrations
Returns Processing
Multiple Ship Methods
Delivered Duty Paid
Any Country
Pick, pack, and ship domestic or international ecommerce and marketplace orders, plus process any returns. Personalize any order with engraving, embroidery, or custom greeting cards.
We fulfill orders for boutiques, FBA, wholesalers, and other B2B channels, plus vendor compliance.
We have integrations with any shopping cart, marketplace, OMS, or ERP. Our in-house tech team also handles custom integrations through our rest API.
Put your inventory in one location or split between any of our three warehouses. Our facilities reach 99% of the U.S. in two days using ground shipping.
Either use our basic supplies or your custom printed materials, like boxes, marketing inserts, stickers, and tissue paper. Branded packing slips are our standard.
Your Fulfillment Specialist is familiar with your brand and how you like to do business. Think of them as an extension of your team and your eyes on the ground. They handle anything from LTL quotes, carrier claims, order inquiries, and more.
Same-Day Fulfillment
Multiple Integrations
Returns Processing
Multiple Ship Methods
Delivered Duty Paid
Any Country
Pick, pack, and ship domestic or international ecommerce and marketplace orders, plus process any returns. Personalize any order with engraving, embroidery, or custom greeting cards.
We fulfill orders for boutiques, FBA, wholesalers, and other B2B channels, plus vendor compliance.
We have integrations with any shopping cart, marketplace, OMS, or ERP. Our in-house tech team also handles custom integrations through our rest API.
Put your inventory in one location or split between any of our three warehouses. Our facilities reach 99% of the U.S. in two days using ground shipping.
Either use our basic supplies or your custom printed materials, like boxes, marketing inserts, stickers, and tissue paper. Branded packing slips are our standard.
Your Fulfillment Specialist is familiar with your brand and how you like to do business. Think of them as an extension of your team and your eyes on the ground. They handle anything from LTL quotes, carrier claims, order inquiries, and more.
The Most Comprehensive and Personalized Omnichannel Fulfillment services any 3PL offers.
We engrave on a variety of materials from plastic, to wood, to leather.
Thousands of designs to choose from and messages are customizable.
We embroider monograms, images, or quotes on all types of fabric.
The Most Comprehensive and Personalized Omnichannel Fulfillment services any 3PL offers.
We engrave on a variety of materials from plastic, to wood, to leather.
Thousands of designs to choose from and messages are customizable.
We embroider monograms, images, or quotes on all types of fabric.
The Most Comprehensive and Personalized Omnichannel Fulfillment services any
3PL offers.
We engrave on a variety of materials from plastic, to wood, to leather.
Thousands of designs to choose from and messages are customizable.
We embroider monograms, images, or quotes on all types of fabric.
After 25 years, our in-house software team has seen it all. How many integrations do you have?
After 25 years, our in-house software team has seen it all. How many integrations do you have?
And Many More
Our three facilities reach 99% of the U.S. in two-days via standard ground.
Our three facilities reach 99% of the U.S. in two-days via standard ground.
Choose Single Point or Multi-Point fulfillment by storing inventory in one or multiple warehouse locations.
Ideal if you sell D2C on one platform.
Ideal if you sell D2C on one platform.
Fulfillment costs are based on three criteria: size, weight and delivery time.
OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.
Example Weight: 1 ounce
Fulfillment | Postage | Total |
---|---|---|
$1.75 | $3.64 | $5.39 |
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DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.
Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.
DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.
DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.
With DDP, your customers won’t be surprised with unexpected customs charges – good!
With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.
For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.
OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.
We’ll handle your inbound sales and customer service contacts.
You get career agents who speak American English and know how to sell.
$99 gets you 200 calls, e-mails or chats handled every week.
You get your own phone number and custom e-mail.
We do a lot more. Call for details.
The Voice of Your Brand
OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.
What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.