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Affordable Order Fulfillment

We make fulfillment more fulfilling.

One World Direct provides affordable fulfillment services for companies of any size in any industry. Over the years, our clients have ranged from start-ups to the Fortune 500. But they all have something in common – the need for an order fulfillment partner with coast to coast coverage that delivers their brand quickly and reliably without breaking the bank.

Transparent, Affordable Pricing

Our flat-rate pricing model is SIMPLE and cost effective. We charge two order fees: fulfillment and flat rate postage. The fulfillment fee includes receiving, put away, and pick & pack. Flat rate postage is based on weight, giving you predictable costs. We offer four service levels: standard, 2-day, overnight, and international shipping. Fulfillment and postage start as low $1.50 per unit.

Simple, Predictable Storage Costs

Storage costs are based on two criteria: size in cubic volume and length of storage. We bill every day for each cubic foot of storage your items require. Prices start at $0.025 per cubic foot per day.

Add Services as you Grow

With One World Direct’s affordable fulfillment services, you choose the level of service that fits the needs of your business. Want to start out in one warehouse location? Not a problem. Expand to our other warehouses when it makes sense for you. Need help with your customer service? We’ve got you covered with our award-winning contact center. Want to sell on multiple marketplaces? We’ve been helping our clients sell on multiple channels like Amazon, Walmart, eBay, Etsy, and more for 25 years.

To get started, fill out the form below. Anyone can ship a box. We Deliver Your Brand™

Schedule a Call

Pick, Pack & Ship

Our flexible systems fit your business.

Returns Processing

Testing, cleaning, disposing, we do it all.

One World Guarantee

If it’s not right, we pay for it.

Special Projects

We build programs around your needs.

Fulfillment Center Locations

Strategically located for efficiency

Shipping Speed

2 days to 99% of the country

Integrations

Our in-house team integrates with everything

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

Small

Example Weight: 1 ounce

Fulfillment Cost

Fulfillment
Postage
Total
$1.75
$3.64
$5.39

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

  • Credit Card declines
  • USPS and FedEx claims
  • Shipper Call Tags
  • Charge Backs & Credits
One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

  • Cleaning: (basic wipe down) $0.66
  • Apparel Steaming: $6.55
  • $0.50 for additional units

Call For Quotes

  • Electronics Testing
  • Re-Kitting
  • Refurbish
  • Destruction Certificates
  • Lint Rolling