Apparel Fulfillment Services

We’ve been helping apparel companies like Fredericks of Hollywood, Halston, J-Brand, and Gildan grow their brands since 1994 with our comprehensive apparel fulfillment services. We fulfill direct-to-consumer, business-to-business, and personalized-to-consumer orders across the nation and the globe. To get a quote, fill out the form below and one of our apparel fulfillment experts will be in touch. Or scroll down the page to learn more about our services.

Speak With a Fulfillment Expert

To get a customized quote, fill out the form below and one of our team members will be in touch.

Our Services Cover Every Step of Fulfillment From Receiving to Returns

Complete Fulfillment Services for Apparel E-tailers

With decades of experience with ecommerce apparel sellers, our team has a deep understanding of your fulfillment needs. We’ll partner with your business to solve problems, find revenue and savings opportunities, and enhance every aspect of your order fulfillment.

Personalization

Let your customers personalize their apparel and accessories with our embroidery, engraving and direct-to-object printing services.

Custom Packaging

You can use any type of custom packaging to ensure your apparel arrives in a package that feels every bit as unique as your product.

Marketing Inserts

Have a sale you want to promote? Or special offers from other partners? We can include any type of insert or collateral with each package.

Multichannel

We fulfill orders for large retailers, boutiques, FBA, wholesalers, and other B2B channels, plus vendor compliance and EDI.

Automation

Our apparel automation means we can handle high-volume. And with same-day shipping, your customers receive their orders quickly.

Returns

Our returns processing includes services specific to apparel brands: lint rolling, steaming, re-tagging, and re-bagging.

Easy Integration

We Integrate Into Any eCommerce Platform

Our P2C Fulfillment Service Adds Additional Revenue to Your Existing Product Line

Create a More Personalized Experience

Personalized to Consumer (P2C) is a service that improves on existing D2C fulfillment services by letting buyers personalize your products while purchasing. By adding personalization, you can tap into a wider market of buyers looking for thoughtful gifts, or who want to add a personal touch to a product they love.

Wooden coaster engraved with last name "anderson"
Engraving

With our custom engraving services, your jewelry or household items can become a long-lasting heirloom.​

Woman pointing at breast cancer awareness embroidery on her sweatshirt
Embroidery

We’ll add monograms, logos and other designs to everything from t-shirts to towels, or virtually any fabric.

Mother and son reading a custom greeting card together.
Custom Greeting Cards

Help your customers make any occasion more memorable and meaningful through our custom greeting card printing services.

Monograms

Images

Names

Messages

Your Satisfaction is Our Number One Priority

Keeping Customers Fulfilled Since 1994

We pride ourselves on building genuine partnerships with businesses just like yours. When you call, we answer.

Best 3PL for Ecommerce

Named a Top 3PL by Multichannel Merchant

For the past 3 years, we’ve been named a top 3PL provider. More importantly, for the past 30 years, we’ve been recognized as a trusted partner by our customers.

Premium Apparel Fulfillment Services Are Just a Call Away

Whether you need D2C, B2B, or P2C fulfillment services, or value-added touches, we’ll take the time to get to know you and uncover the best fulfillment options for your business. All you have to do is fill out a form to get started.

Apparel Fulfillment Services

We’ve been helping apparel companies like Fredericks of Hollywood, Halston, J-Brand, and Gildan grow their brands since 1994 with our comprehensive apparel fulfillment services.

We fulfill direct-to-consumer, business-to-business, and personalized-to-consumer orders across the nation and the globe.

To get a quote, fill out the form below and one of our apparel fulfillment experts will be in touch. Or scroll down the page to learn more about our services.

Personalization

Let your customers personalize their apparel and accessories with our on-demand embroidery and engraving services.
 

Custom Packaging

You can use any type of custom packaging to ensure your apparel arrives in a package that feels every bit as unique as your product.
 

Call Center

Our agents will deliver the voice of your brand with your customers through live chat, email, and phone.
 

Marketing Inserts

Have a sale you want to promote? Or special offers from other partners? We can include any type of insert or collateral with each package.

Technology

We have integrations with any shopping cart, marketplace, OMS, or ERP. Our in-house tech team also handles custom integrations through our rest API.
 

Multichannel

We fulfill orders for large retailers, boutiques, FBA,  wholesalers, and other B2B channels, plus vendor compliance and EDI.

Automation

Our apparel automation means we can handle high-volume. And with same-day shipping, your customers receive their orders quickly.
 

Returns

Our returns processing includes services specific to apparel brands: lint rolling, steaming, re-tagging, and re-bagging.
 

Apparel Fulfillment Services

We’ve been helping apparel companies like Fredericks of Hollywood, Halston, J-Brand, and Gildan grow their brands since 1994 with our comprehensive apparel fulfillment services.

We fulfill direct-to-consumer, business-to-business, and personalized-to-consumer orders across the nation and the globe.

To get a quote, fill out the form below and one of our apparel fulfillment experts will be in touch. Or scroll down the page to learn more about our services.

Personalization

Let your customers personalize their apparel and accessories with our on-demand embroidery and engraving services.
 

Custom Packaging

You can use any type of custom packaging to ensure your apparel arrives in a package that feels every bit as unique as your product.
 

Call Center

Our agents will deliver the voice of your brand with your customers through live chat, email, and phone.
 

Marketing Inserts

Have a sale you want to promote? Or special offers from other partners? We can include any type of insert or collateral with each package.

Technology

We have integrations with any shopping cart, marketplace, OMS, or ERP. Our in-house tech team also handles custom integrations through our rest API.
 

Multichannel

We fulfill orders for large retailers, boutiques, FBA,  wholesalers, and other B2B channels, plus vendor compliance and EDI.

Automation

Our apparel automation means we can handle high-volume. And with same-day shipping, your customers receive their orders quickly.
 

Returns

Our returns processing includes services specific to apparel brands: lint rolling, steaming, re-tagging, and re-bagging.
 

Apparel Fulfillment Services

We’ve been helping apparel companies like Fredericks of Hollywood, Halston, J-Brand, and Gildan grow their brands since 1994 with our comprehensive apparel fulfillment services.

  • Embroidery
  • Engraving
  • Custom Packaging
  • Marketing Inserts
  • Returns
  • Retag & Rebag
  • Lint Rolling
  • Garment Steaming

Schedule A Call

Personalization

Let your customers personalize their apparel and accessories with our on-demand embroidery and engraving services.
 

Custom Packaging

You can use any type of custom packaging to ensure your apparel arrives in a package that feels every bit as unique as your product.
 

Call Center

Our agents will deliver the voice of your brand with your customers through live chat, email, and phone.
 

Marketing Inserts

Have a sale you want to promote? Or special offers from other partners? We can include any type of insert or collateral with each package.

Technology

We have integrations with any shopping cart, marketplace, OMS, or ERP. Our in-house tech team also handles custom integrations through our rest API.
 

Multichannel

We fulfill orders for large retailers, boutiques, FBA,  wholesalers, and other B2B channels, plus vendor compliance and EDI.

Automation

Our apparel automation means we can handle high-volume. And with same-day shipping, your customers receive their orders quickly.
 

Returns

Our all-inclusive returns processing includes services specific to apparel brands: lint rolling, steaming, re-tagging, and re-bagging.
 

Apparel Fulfillment Services

We’ve been helping apparel companies like Fredericks of Hollywood, Halston, J-Brand, and Gildan grow their brands since 1994 with our comprehensive apparel fulfillment services.

  • Embroidery
  • Engraving
  • Custom Packaging
  • Marketing Inserts
  • Returns
  • Retag & Rebag
  • Lint Rolling
  • Garment Steaming

Personalization

Let your customers personalize their apparel and accessories with our on-demand embroidery and engraving services.
 

Custom Packaging

You can use any type of custom packaging to ensure your apparel arrives in a package that feels every bit as unique as your product.
 

Call Center

Our agents will deliver the voice of your brand with your customers through live chat, email, and phone.
 

Marketing Inserts

Have a sale you want to promote? Or special offers from other partners? We can include any type of insert or collateral with each package.

Technology

We have integrations with any shopping cart, marketplace, OMS, or ERP. Our in-house tech team also handles custom integrations through our rest API.
 

Multichannel

We fulfill orders for large retailers, boutiques, FBA,  wholesalers, and other B2B channels, plus vendor compliance and EDI.

Automation

Our apparel automation means we can handle high-volume. And with same-day shipping, your customers receive their orders quickly.
 

Returns

Our all-inclusive returns processing includes services specific to apparel brands: lint rolling, steaming, re-tagging, and re-bagging.
 
  • Higher Conversion Rates: Personalized interactions often result in higher conversion rates as tailored recommendations resonate more with individual shoppers. In fact, your online conversion rate can improve by roughly 8% when you include personalized consumer experiences.
  • Improved Brand Perception: A commitment to understanding and addressing personal needs enhances your brand’s reputation and trustworthiness.

For instance, One World Direct’s call center services feature American agents who are meticulously trained to meet our client’s specific needs. This includes personalized call scripting, tailored upselling strategies, and customizable email templates. By working with a 3PL company that is integrated with your call center, the customer experience is elevated as agents have access to the data needed to deliver superior support and resolve issues promptly. 

Prioritizing a personalized approach in your ecommerce customer service strategy not only differentiates you from competitors but also aligns with the growing consumer expectation for individualized treatment.

To further enhance your ecommerce customer experience, check out our guide on ways to improve customer service for ecommerce and our guide on ecommerce return solutions to keep your shoppers happy.

Custom Unboxing Solutions

Turn a one-time sale into a lifetime fan with branded fulfillment solutions. We can add your logo anywhere, from packing slips, to boxes and tape. You can use customized inserts, special tissue papers, or unique packing techniques to make sure your apparel arrives in a package that feels every bit as unique as your product.

Speed And Accuracy

Our three U.S fulfillment centers reach 99% of the population in two days or less. Customers receive orders quickly with same-day shipping. Our apparel automation means we can handle high-volume clients.

Customer Happiness

Personal contact builds loyalty. In addition to fulfillment, you’ll automatically get the services of our award-winning contact center. Whether your customer has a question about sizing, returns, or exchanges, we'll make it all a seamless experience.

Returns Processing

Our all-inclusive returns service provides simplicity and high-end customer service. Pre-printed return labels are included as part of your packing slip. Your customer only has to drop it in the mail. We'll also lint-roll, steam, re-bag, re-tag, and return any item back in stock.

Keeping Customers Fulfilled Since 1994

Your satisfaction is our number one priority

Constance M.
We value our partnership with OWD and are confident they will continue to help us grow by ensuring their employees are happy and their infrastructure is held to the highest industry standards.
Baby Gear
Zach
Zach S.

OWD has been great for us in regards to expanding our shipping capacity and helping build out a robust dropship program. We are very happy with OWD and its services. The people are great and the pricing is fair.

Apparel & Accessories
Jacci
Jacci L.

OWD is everything I want in a 3PL and more! I’ve worked with two other 3PL’s, so I know first-hand how good OWD really is. I’m constantly amazed at their unflappable ability to handle everything we’ve thrown at them.

Golf Accessories

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes