In February 2005, Amazon debuted their “Prime” offering, and changed the definition of shipping speed in the e-commerce world. Two-day delivery became the new standard, and ever since, online brands have been looking for ways to achieve this speed without killing their margins. If you aren’t shipping two-day, it’s hard to build market share, but you can’t keep your costs low if you’re paying for expedited delivery.
We’ve built our fulfillment operation at One World Direct around making speed affordable. Our Tier 1 Warehouse Management System integrates with your systems to make order processing fast and efficient. With 3 warehouses strategically placed across the country, we can reach 99% of the continental US in two days using ground shipping, keeping your costs low. And we offer same-day shipping with late cut-off times to keep orders flying out the door ASAP.
While speed is crucial, it isn’t everything. Even when your customers are thrilled that their items arrived so fast, there are still the inevitable returns. We can help you with that too. Our award-winning contact center makes sure your customers have an experience that keeps them returning to your site.
We’d love to hear more about your operation and your goals. To set up a talk with one of our fulfillment specialists, fill out the form below or give us a call at 866-289-9010.