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Order Fulfillment Services

We make fulfillment more fulfilling.

One World provides order fulfillment services for companies of any size in any industry. Over the years our clients have ranged from the Fortune 500 to start-ups. Their only common trait is that they need an accurate, fast, web-integrated order fulfillment partner with coast to coast coverage that delivers their brand quickly and reliably.

Clients typically choose One World for our flexibility, our high-touch culture and our wide range of order fulfillment services.

Branded Solutions

Because we’ve developed our own technology, we are able to provide unique branded solutions for our clients. Branded packing slips are custom designed with your logo, your policies and your information. You’d like a unique, full-color packing slip with product photos? We can do that, along with branded shipping boxes, logo’d tape, embossed seals, specialty packaging and customized gift wrapping.

Comprehensive Services

Beyond order fulfillment, we provide 3PL support and a full range of value-added services that set you free to build your business. Our meticulous eye for detail starts on the fulfillment floor and ends with real-time reports available anytime, anywhere.

Anyone can ship a box. We Deliver Your Brand™

Schedule a Call

Pick, Pack & Ship

Our flexible systems fit your business.

Returns Processing

Testing, cleaning, disposing, we do it all.

One World Guarantee

If it’s not right, we pay for it.

Special Projects

We build programs around your needs.

Fulfillment Center Locations

Strategically located for efficiency

Shipping Speed

2 days to 99% of the country

Integrations

Our in-house team integrates with everything

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

Small

Example Weight: 1 ounce

Fulfillment Cost

Fulfillment
Postage
Total
$1.75
$3.64
$5.39

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

  • Credit Card declines
  • USPS and FedEx claims
  • Shipper Call Tags
  • Charge Backs & Credits
One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

  • Cleaning: (basic wipe down) $0.66
  • Apparel Steaming: $6.55
  • $0.50 for additional units

Call For Quotes

  • Electronics Testing
  • Re-Kitting
  • Refurbish
  • Destruction Certificates
  • Lint Rolling