Considering a Move to an Automated Warehouse?
Automation—it’s getting headlines and transforming industries, warehousing among them. But is it right for your e-commerce business? Here are some factors you should consider wether
Automation—it’s getting headlines and transforming industries, warehousing among them. But is it right for your e-commerce business? Here are some factors you should consider wether
You’ve got plans, big ones. And they’re for your business – to take over the world (or at least your market). You’ve got a great
Go where your customers are. Have you ever bought something you weren’t shopping for just because it was conveniently there? Of course, who hasn’t! You
The importance of naming your company. Naming a company or a product is a tricky proposition. In the end, no matter what name you choose,
Sometimes when I tell someone I’m a Creative Director they’ll say to me, “I wish I were creative.” For some reason there is a widespread
They aren’t slogans or tag lines either. A brand is the way a person feels about your company, especially when that feeling is strong enough
The thought of shipping internationally can seem daunting, but selling your products overseas offers huge potential for expanding your business. Use the tips below to
Today, my summer intern asked me about my measure of success. Was my goal to get big enough to go public or get sold, he
In 2010, Micky Schweitzer of One World Direct was at a photography workshop where she met Travis Gugleman and Lori Nordstrom of the charitable organization
I’d like to introduce myself. I’m Matthew Wyne, One World’s new Creative Director. I worked with OWD on a freelance basis over the past two
I’m a big sports fan and I enjoy listening to ESPN’s Colin Cowherd. The other day he was talking about the trust between a quarterback
Last month, we released a mobile version of our reporting site. Our clients can now get real-time stats about their operation on their phones. The
Fulfillment costs are based on three criteria: size, weight and delivery time.
OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.
Example Weight: 1 ounce
Fulfillment | Postage | Total |
|---|---|---|
$1.75 | $3.64 | $5.39 |
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DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.
Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.
DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.
DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.
With DDP, your customers won’t be surprised with unexpected customs charges – good!
With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.
For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.
OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.
We’ll handle your inbound sales and customer service contacts.
You get career agents who speak American English and know how to sell.
$99 gets you 200 calls, e-mails or chats handled every week.
You get your own phone number and custom e-mail.
We do a lot more. Call for details.
The Voice of Your Brand
OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.
What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.
